This policy is applicable to the services, product links, and content display provided on the Syrius Robotics website. Depending on the usage of individual products or services, we may, from time to time, provide supplementary policies or specific privacy prompts to further clarify particular scenarios of information collection or processing.

This policy does not apply to services provided to you by other third parties.

If you have any questions, opinions, or suggestions, please contact us using the following contact method:

Email: privacy@syriusrobotics.com

We will collect and use the personal information you voluntarily provide during your use of Syrius Robotics products or services, as well as the personal information generated by your use of Syrius Robotics products or services. This collection and usage will be carried out in accordance with relevant laws and regulations, following principles such as legality, necessity, security, and minimal data collection. Additionally, where permitted by law or with your prior consent, we may also obtain the personal information necessary for your use of Syrius Robotics products or services from third-party sources.

2.1 Collection of Personal Information

2.1.1 When you use Syrius Robotics products or services, we will collect your personal information in accordance with this policy. This includes, but is not limited to, using the 'How to Contact Us ' function or other similar functions, register to use our websites, or download certain content, we may require that you provide us your contact information, such as your name, job title, company name, address, phone number, email address or username and password.

2.1.2 If you make purchases via our websites. We may require that you provide us your financial and billing information, such as billing name and address, credit card number or bank account information; If you participate in the Syrius Robotics Exhibition or meetings organized by the Syrius Roboitcs organization, we will collect your basic information, including your name, your company name (years in business, company size, main business, key products), your position, the industry you are engaged in, your specific ideas and needs, contact information (email address, phone number).

2.1.3 If you interact with us through our website, services, or email, we will automatically collect and store information about the services you use and how you use them, including through cookies, web beacons, or similar technologies (such as Internet Protocol (IP) addresses or other identifiers), and associate this information. This information includes:

2.1.4 If you voluntarily submit certain information to our services, such as filling out a survey about your user experience, we collect the information you have provided as part of our service.

2.1.5 We also collect information about you from other sources, including third parties from whom we have purchased Personal Information, and combine this information with Personal Information provided by you. For example, through third party providers of business contact information to obtain Personal Information, including mailing addresses, job titles, email addresses, phone numbers, intent data (or user behavior data), IP addresses, social media profiles and etc.. This helps us to update, expand and analyze our records, identify new customers, create more tailored advertising, deliver relevant email content and event promotion to provide services that may be of interest to you.

2.2 We will only collect your personal information for the purposes outlined in this policy. For the necessary information required to achieve these purposes (which we will prompt you for whenever possible), if you choose not to provide it, it may affect your use of the corresponding product or service, but it will not impact your use of the basic functionalities of our website.

2.3 We use the personal information you submit and that we collect for the following purposes:

2.3.1 Providing Our Website and Services: In order to offer you services, we will send you information, notifications, or engage in business communication with you, including but not limited to necessary push notifications for service usage. We process your personal information to fulfill the contract you've entered into with us for the use of our website and services, as well as to fulfill our obligations under applicable terms of use/service; in cases where we haven't entered into a contract with you, we will process your personal information based on legitimate interests to operate and manage our website, provide you with access to requested content (e.g., content downloads from our website), and offer essential functionalities for your use of our website and services.

2.3.2 Promoting the security of our websites and services: We process your Personal Information by tracking use of our websites and services, creating aggregated, non-personal data, verifying accounts and activity, investigating suspicious activity and enforcing our terms and policies, to the extent this is necessary for our legitimate interest in promoting the safety and security of the services, systems and applications and in protecting our rights and the rights of others;

2.3.3 Managing user registrations: If you have registered for an account with us, we process your Personal Information by managing your user account for the purpose of performing our contract with you according to applicable terms of service;

2.3.4 Managing payments: If you have provided financial information to us, we process your Personal Information to verify that information and to collect payments to the extent that doing so is necessary to complete a transaction and perform our contract with you;

2.3.5 Developing and improving our websites and services: We process your Personal Information to analyze trends and to track your usage of and interactions with our websites and services to the extent it is necessary for our legitimate interest in developing and improving our websites and services and providing our users with more relevant content and service offerings, or where we seek your valid consent;

2.3.6 Assessing and improving user experience: We process usage of Personal Information as described in Section 2 .1 above, which in some cases may be associated with your Personal Information, in order to analyze trends and to assess and improve the overall user experience to the extent it is necessary for our legitimate interest in developing and improving the service offering, or where we seek your valid consent;

2.3.7 Reviewing compliance with applicable usage terms: We process your Personal Information to review compliance with the applicable usage terms in our customer's contract to the extent that it is in our legitimate interest to ensure adherence to the relevant terms;

2.3.8 Assessing capacity requirements and identifying customer opportunities: We process your Personal Information to assess the capacity requirements of our services and new potential customer opportunities to the extent that it is in our legitimate interest to ensure that we are meeting the necessary capacity requirements and the demands of our customers and their users' experiences of our service offering;

2.3.9 Displaying personalized advertisements and content and Sending marketing communications: We process your Personal Information to conduct marketing research, provide personalized information about us on and off our websites, send you marketing information, product recommendations and other non-transactional communications (e.g., marketing newsletters, telemarketing calls, SMS, or push notifications) about us and our affiliates and partners, including information about our products, promotions or events and to provide other personalized content and advertisement based upon your activities and interests to the extent it is necessary for our legitimate interest in advertising our websites or, where necessary, to the extent that you have provided your prior consent; and

2.3.10 Complying with legal obligations: We process your Personal Information when cooperating with public and government authorities, courts or regulators in accordance with our legal obligations under applicable laws to the extent this requires the processing or disclosure of Personal Information to protect our rights or is necessary for our legitimate interest in protecting against misuse or abuse of our websites, protecting personal property or safety, pursuing remedies available to us and limiting our damages, complying with judicial proceedings, court orders or legal processes or to respond to lawful requests.
Where we need to collect and process Personal Information by law, or under a contract that we have entered with you, and you fail to provide the required Personal Information when requested, we may not be able to perform our contract with you.

2.4 We will proceed with your consent:

3.1 We use cookies and similar technologies (such as standalone or combined use of network beacons, tags, and JavaScript) to gather information about the usage of our website and interactions with the emails we send.

3.2 When you visit our website, we or authorized third parties may place a cookie on your browser and/or device, which collects information about your online activities over time and across different websites, including personal information. Cookies enable us to track usage, identify your browsing preferences, and enhance and customize your browsing experience.

3.3 We use both session-based and persistent cookies on our websites. Session-based cookies exist only during one session and disappear from your computer when you close your browser or turn off your computer. Persistent cookies remain on your computer or device after you close your browser or turn off your computer. You can control the use of cookies at the individual browser level, but choosing to disable cookies may limit your use of certain features or functions on our websites and services. Currently, various web browsers, including Internet Explorer, Firefox and Safari, offer a "Do Not Track" (DNT) option which sends a signal to websites visited by the user about the user’s DNT setting. We respect DNT signal identification or similar technologies. If your device deploys such a DNT browser mechanism, we will not track, use cookies or advertisements.

3.4 We also use web beacons on our websites and in email communications. For example, we may place web beacons in marketing emails that notify us when you click on a link in the email that directs you to one of our websites. Such technologies are used to operate and improve our websites and email communications.

3.5 Our websites may use social media features, such as the Weibo, WeChat “like” “share” button and other sharing widgets (“Social Media Features”). You may be given the option by such Social Media Features to post information about your activities on a website to a profile page of yours that is provided by a third party social media network in order to share with others within your network. Social Media Features are either hosted by the respective social media network or hosted directly on our website. To the extent the Social Media Features are hosted by the respective social media networks and you click through to these from our website, the latter may receive information showing that you have visited our website. If you are logged in to your social media account, it is possible that the respective social media networks can link your visit to our websites with your social media profile. Your interactions with Social Media Features are governed by the privacy policies of the companies providing the relevant Social Media Features.

3.6 If you use certain features of our services on a mobile device, we may also collect telephony log information, device information, and location information of the device during phone services.

3.7 The research on information collected through cookies and related technologies is solely intended for the purpose of improving service/product quality and optimizing user experience. We will not use it for any purposes other than those stated in this policy. Furthermore, with respect to third-party partners integrating their websites or services with ours, we commit to making commercially reasonable efforts to impose constraints, requiring them to adhere to the cookies and related technology application requirements outlined in this policy.

By using our website, you consent to the use of cookies and similar technologies as described above.

We take precautions including organizational, technical and physical measures to help safeguard against the accidental or unlawful destruction, loss, alteration and unauthorized disclosure of, or access to, the Personal Information we process or use. While we follow generally accepted standards to protect Personal Information, no method of storage or transmission is 100% secure. You are solely responsible for protecting your password, limiting access to your devices and signing out of websites after your sessions. If you have any questions about the security of our websites, please contact us by using the information in the "How to Contact Us" section below.

4.1 We will take reasonable and feasible measures to avoid collecting irrelevant user information. We will only retain your user information for the duration necessary to fulfill the purposes outlined in this policy. Extension of retention periods or exceptions based on legal requirements may apply.

4.2 In the unfortunate event of a security incident involving user information (such as leaks or losses), we will promptly inform you in accordance with legal and regulatory requirements. This notification will include details about the incident, potential impacts, measures taken or to be taken for resolution, recommendations for self-prevention and risk reduction, and remedies for affected users. Additionally, we will proactively report the handling of user information security incidents to regulatory authorities as required.

4.3 We will store the user information we collect within the territory of the People's Republic of China. In cases where, due to business requirements, it is necessary to transmit user information overseas in compliance with applicable laws and regulations, we will obtain your prior consent and inform you of the purpose, recipients, security measures, and potential security risks involved in the transfer of user information abroad.

In accordance with the relevant Chinese laws, regulations and standards, as well as the common practices of other countries and regions, we protect your right to exercise the following rights with respect to your personal information.

5.1 You can access, modify and delete the registration information and other Personal Information provided by you during the use of our services, or contact us in accordance with the notification guidelines. The scope and manner in which you access, modify and delete Personal Information will depend on the specific services you use.

5.2 According to this Private Policy, we will collect and use your Personal Information only to realize the functions of our products or services. If you find that we have violated the provisions of laws, administrative regulations or the agreement between the two sides to collect and use your Personal Information, you can inform us to delete it. If you find that your Personal Information we collect and store is wrong, you can also inform us to correct it.

5.3 Please understand that due to technical constraints, legal or regulatory requirements, we may not be able to meet all your requirements, and we will respond to your request within a reasonable period of time.

You may also modify your Personal Information or unsubscribe by contacting us using the information in the "How to Contact Us" section below. Please note that opting out of marketing communications does not opt you out of receiving important business communications related to your current relationship with us, such as communications about your subscriptions or event registrations, service announcements or security information.

5.4 Respond to your aforementioned requests

When you access, modify, or delete relevant information, to ensure the security of your account, we may require you to undergo identity verification before processing your requests.

In the following scenarios, we will be unable to respond to your request:

6.1 Sharing

6.1.1 We strictly restrict the sharing of Personal Information in accordance with laws and regulations. With your prior consent, we may share your personal information with third parties. Currently, we share your personal information in the following circumstances:

At present, our authorized partners include the following types: customers, affiliated companies, sponsors, suppliers, service providers, social media networks, affiliated clients, and other partners. We commit to disclosing the above information only for legitimate, lawful, necessary, specific, and clear purposes, and we will only provide the information necessary to achieve the relevant purpose. Additionally, we will ensure recipient management through stringent access controls, confidentiality agreements, audits, and supervision, requiring them to handle the information with confidentiality and security measures no less than those required by this policy.

6.1.2 In the event of mergers, acquisitions, asset transfers, or other transactions that result in the sharing of your personal information with third parties, we will inform you of the relevant circumstances through push notifications, announcements, or other means. We will continue to protect your personal information in accordance with legal and regulatory requirements and standards no less than those stipulated in this policy, or we will require the new administrators to continue protecting your personal information.

6.2 Transfers

We will not transfer your personal information to any company, organization, or individual, except in the following circumstances:

6.3 Public Disclosure

We may disclose your personal information publicly for the following purposes:

For more information about recipients of your personal information, please contact us using the information provided in the 'How to Contact Us' section below.

In principle, the personal information collected and generated within the territory of the People's Republic of China will be stored within the territory of the People's Republic of China.

Due to our provision of products or services through globally distributed resources and servers, which means that, with your authorized consent, your personal information may be transferred to jurisdictions outside of the country/region where you use the products or services, or may be accessed from such jurisdictions.

Such jurisdictions may have different data protection laws, and some might not have established relevant laws or regulations. In such cases, we will ensure that your user information receives a level of protection equivalent to that provided within the territory of the People's Republic of China. For instance, we may request your consent for cross-border transfer of personal information or implement security measures such as data de-identification before cross-border data transfers.

However, we cannot guarantee compliance with data protection laws of all countries/regions. If you access our website from outside the People's Republic of China and the applicable local data protection laws (such as the European Union's General Data Protection Regulation) do not permit our website to process your personal information, we will not intentionally collect personal information from you, so please refrain from providing any of your personal information to our website. If you have already provided your personal information to us and believe that we can not process your personal information in accordance with local laws, please contact us using the information provided in the 'How to Contact Us' section below. We will take steps to remove such personal information from our systems.

If you wish to exercise your rights regarding your personal information or if you have any questions about this Policy or our privacy practices, please contact us at:

Address: 401,Block D, Building 7, Shenzhen International Innovation Valley, Dashi 1st Road, Nanshan District, Shenzhen, China

Email：privacy@syriusrobotics.com

If you have any complaints or concerns regarding privacy rights, we promise to work with you to achieve a fair resolution. However, if you believe that we are unable to assist in addressing your complaints or concerns, you have the right to file a complaint with the relevant supervisory authority.